PANJI: Intelenet Global Services was awarded the IDC Insights Award 2016 for excellence in operations in the technology, media and telecommunication (TMT) industry. Intelenet Global Services was also rewarded for using Robotics Process Automation as a tool which could be deployed across multiple systems and sites.
Intelenet Global Services were able to enhance the employee process experience, by using a single screen interface to help the client cater to customer requests more efficiently and reduce the APT by 7%, the company said in a release.
“Our role is to help our clients navigate through the digital landscape and help them reap the commercial benefits. We’re always looking for new ways in which to integrate business transformation with minimized risk to streamline costs, drive revenue and boost return over investment,” Rajendra Deshpande from Intelenet said.
The awards which are considered by chief information officers, technology leaders and innovators, reward companies that take the lead in leveraging technology for competitive advantage, revenue growth and profitability.
Source by gadgetsnow….